Maxime de Sousa

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Articles

Recent activity by Maxime de Sousa Recent activity Votes
  • Casino Transaction List

    This is the list of all casino-related transactions in the Evenbet system. You can use the search filters and drop-down lists to navigate through the report.# - the unique ID of the transaction in ...

  • How to Create a Transaction

    This section of the Backoffice allows you to quickly create a large amount of transactions. It contains two tabs, Form and CSV. They present two different ways of creating transactions. The first i...

  • What is proof of bank account ownership?

    TBC1 accepts as proof of bank account ownership the official documents issued/printed by the banking entity that must contain, all in one document, the following data:Date of issueIBAN numberBIC/Sw...

  • How to Add a New Deposit Method on Our Platform

    Adding a new deposit method is quick and easy. Follow these simple steps to start funding your account with your preferred payment option:Step 1: Access Your WalletLog in to your account and naviga...

  • 💻 Activating Windows on Your New PC (with Preinstalled OS)

    If you’ve purchased a PC with an operating system, Windows is already preinstalled. All that’s left to do is activate it. Just follow the steps below:Step 1: Find Your Product KeyTurn your PC over ...

  • How to Troubleshoot a Machine That Isn't Working Due to Camera Malfunction

    If your machine is no longer functioning properly because the camera has stopped working, this can impact the machine’s ability to capture data or perform certain tasks. Follow these steps to ident...

  • Article: How to Grant Admin Access to a User

    Granting admin access to a user in your financial data management software allows them to perform advanced functions, such as managing other users, accessing sensitive data, and configuring system ...

  • Article: How to Reset a Forgotten Password

    If you or a team member have forgotten the password to access your financial data management software, follow these steps to reset it quickly and securely. Step 1: Go to the Login Page Open the so...

  • Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...