Maxime de Sousa

  • Total activity 31
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Activity overview

Latest activity by Maxime de Sousa
  • Maxime de Sousa created an article,

    Troubleshooting Login Failures & Account Lockouts

    Issue: User is unable to authenticate into the Zendesk or associated desktop applications. This may manifest as an "Invalid Credentials" error, a spinning loading icon, or an immediate "Access Deni...

  • Maxime de Sousa created an article,

    Trading Solutions by Five Percent Online Ltd

    Five Percent Online Ltd operates as a multi-brand proprietary trading ecosystem, providing specialized funding solutions tailored to different asset classes and trading styles. Whether you are a di...

  • Maxime de Sousa created an article,

    How do I return my order?

    You have 30 days to return an item, unless it’s faulty. Returns that fall outside of these 30 days are at the seller's discretion. Check out our Return Policy and Terms & Conditions for more detail...

  • Maxime de Sousa created an article,

    What is proof of bank account ownership?

    TBC1 accepts as proof of bank account ownership the official documents issued/printed by the banking entity that must contain, all in one document, the following data:Date of issueIBAN numberBIC/Sw...

  • Maxime de Sousa created an article,

    How to Add a New Deposit Method on Our Platform

    Adding a new deposit method is quick and easy. Follow these simple steps to start funding your account with your preferred payment option:Step 1: Access Your WalletLog in to your account and naviga...

  • Maxime de Sousa created an article,

    đź’» Activating Windows on Your New PC (with Preinstalled OS)

    If you’ve purchased a PC with an operating system, Windows is already preinstalled. All that’s left to do is activate it. Just follow the steps below:Step 1: Find Your Product KeyTurn your PC over ...

  • Maxime de Sousa created an article,

    Article: How to Grant Admin Access to a User

    Granting admin access to a user in your financial data management software allows them to perform advanced functions, such as managing other users, accessing sensitive data, and configuring system ...

  • Maxime de Sousa created an article,

    Article: How to Reset a Forgotten Password

    If you or a team member have forgotten the password to access your financial data management software, follow these steps to reset it quickly and securely. Step 1: Go to the Login Page Open the so...

  • Maxime de Sousa created a post,

    How do I get around the community?

    Planned

    You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.

  • Maxime de Sousa created a post,

    Feature a post

    Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more