If you need to update the information of an existing user, here’s how to do it.
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Step 1: Access User Management
- Log in to your administrator account.
- Go to "Users" from the main menu.
- Select "User Management" to see the full list of active and inactive users.
Step 2: Find the User
- Use the search bar at the top of the user list to locate the user whose details you want to modify.
- Click on the user’s name to open their profile.
Step 3: Modify User Information
Once on the user’s profile page, you can:
- Update the name: In case of a name change or if there was an error during registration.
- Change the email address: Ensure the email address is correct for important notifications.
- Modify the role: You can change the user’s role (e.g., from "Analyst" to "Administrator").
- Assign a new department: If the user switches departments or teams, update this field.
After making the necessary changes, click "Save".
Note
If a user is leaving the company or no longer requires access, you can delete a user to deactivate their account.
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